The Employer Specialty Care Platform
Immediate Integrated Access to Specialty Care — For Every Employer, Every Workforce, Every Injury.
HealthcareLive replaces slow, fragmented urgent care with a virtual-first system of 24/7 specialist access, digital care pathways, and on-site programs — so injuries are resolved in minutes, not weeks, claims are fewer, and your workforce is back to work sooner.
83.6%
Direct medical spend
83.6%
Injuries resolved without outside care
96%
Of users recommened the platform
86.6
NPS score out of 100
TRUSTED BY employers across America’s most demanding industries
Trusted by employers across America's most demanding industries
Volvo
Coca-Cola
Berkshire Hathaway
Royal Caribbean
Caterpillar
Chewy
Bobcat
Energizer
Find your story → choose your role
For HR & Benefits Teams
Reduce healthcare spend without cutting benefits. Win at open enrollment.
Lower per-employee spend, higher utilization, and a benefits story employees actually notice.
See the Benefits Story →
For Finance & Leadership
Stop $50K claims before they escalate. See the actuarial math.
7–12x documented ROI, guaranteed savings model available, and a methodology your CFO can defend at board level.
See the Benefits Story →
For Safety & Operations
Reduce OSHA recordables. Get injured employees back to work faster.
Virtual 24/7 injury triage, on-site programs, and a clinical pathway that keeps 83.6% of injuries off your OSHA 300 log.
See the Benefits Story →
The Problem We Solve
When an employee gets hurt, most companies send them to urgent care. That's where the real cost starts.
The ER and urgent care walk-in are not designed for workplace injuries. They’re designed for general acute care — and the result is slow triage, no injury-specific pathway, delayed specialist access, and a workers’ comp claim that follows your company for the next three years.
ER or urgent care — no specialist, no pathway
Generic triage treats the symptom but never addresses the injury root cause. No return-to-work protocol. No follow-up. The clock on your claim starts here.
3-week wait for a specialist — condition worsens
Every day without specialist care is a day an injury can progress. A resolvable soft-tissue strain becomes a surgery candidate. A $500 case becomes a $50,000 claim.
Workers' comp claim filed — mod rate opens
Once a claim is filed, it sits in your experience rating window for three years. Every claim compounds your mod rate, driving up premiums at every renewal cycle.
HealthcareLive intercepts at the moment of injury
Board-certified specialist in under 10 minutes. Clinical pathway assigned immediately. 83.6% of cases resolved without outside care, without a claim, without any OSHA entry.
How We Work
Three pillars. Every intervention
point from prevention through full recovery.
HealthcareLive is not a single product — it’s a coordinated care system
covering the full injury arc, with every component purpose-built for
employer workforces.
covering the full injury arc, with every component purpose-built for
employer workforces.
01
Prevent
Stop injuries before they happen.
Virtual risk programs and on-site specialists who know your facility, your workforce, and your injury patterns — catching risk factors before they produce recordables.
- Virtual Risk Assessment
- Stretch & Flex Programs
- On-Site Prevention Programs
- Ergonomic Guidance
Primary impact: Safety & Operations · OSHA recordable rate
02
Right care at the moment of injury
Stop injuries before they happen.
24/7 virtual access to board-certified specialists in under 10 minutes — in 300+ languages. The intervention that keeps 83.6% of cases off your OSHA 300 log and out of your claims system.
- 24/7 Remote Injury Triage
- Virtual Urgent Care
- MSK / Muscle & Joint Clinic
- Drug Screening & Compliance
Primary impact: HR / Safety · Claims frequency · Per-employee spend
03
Track & Recover
Faster return-to-work. Proof your investment is working.
Digital care pathways, remote monitoring, and structured recovery programs that compress recovery timelines — plus quarterly outcomes reporting your CFO can act on.
- Digital Exercise Programs (mymobility)
- Surgical Navigation & Follow-Up
- Wellness Coaching (Benefits)
- Quarterly Outcomes Reporting
Primary impact: CFO · EBITDA · Mod rate · Return-to-work velocity
Every Solution, Explained
Six programs. Every intervention
point. One coordinated platform.
HealthcareLive covers the complete injury arc — from preventing
incidents before they happen to navigating complex surgical cases. Each
program is available independently or as part of the fully integrated platform.
incidents before they happen to navigating complex surgical cases. Each
program is available independently or as part of the fully integrated platform.
Pillar 1 — Prevent · Complementary On-Site Layer
On-Site Programs — The Human Layer on Top of Virtual-First Care
HealthcareLive is built virtual-first — but for high-frequency facilities, our on-site specialists provide an embedded prevention layer that keeps risk from reaching the point of injury in the first place. On-site programs are deployed at your highest-frequency locations and work in seamless continuity with the virtual triage and care pathways your entire workforce already has access to.
-40%
OSHA recordable rate reduction, avg. Year 1 at on-site locations
$502
Average cost per injury — same across virtual and on-site pathways
Safety Directors · VP Operations · High-frequency industrial facilities
- On-site specialists embedded at your highest-risk facilities — deployed on your schedule
- Daily risk assessments identify cumulative trauma before it becomes acute
- On-the-spot response keeps incidents at first-aid level, not recordable
- Seamless handoff to HealthcareLive virtual specialist for clinical pathway assignment
- Virtual coverage extends instantly to every other location — no gap in any site
Pillar 1 — Prevent · Injury Prevention
Stretch & Flex — Structured Pre-Shift Injury Prevention
Supervised pre-shift warm-up and flexibility programs targeting the muscle groups most associated with your specific job tasks and injury history. Overexertion and repetitive motion account for over 50% of all recordable injuries across manufacturing, logistics, and food production — and both are directly addressable before the shift begins. HealthcareLive’s Stretch & Flex programs are tailored to your facility’s injury pattern, not generic classroom exercises.
50%
Of recordables are overexertion or repetitive motion — both preventable
Direct
Impact on DART rate and workers’ comp frequency
Safety Directors · Operations Managers · EHS Leaders
- Tailored to your specific job functions, injury history, and facility layout
- Supervised by on-site specialists — not generic instructional videos
- Targets overexertion, repetitive motion, and slip/trip/fall risk reduction
- Integrates with on-site programs and virtual triage for seamless prevention-to-care continuity
- Deployable at a single facility or across your full multi-location network
Pillar 2 — Triage & Treat · Core Product
24/7 Virtual Injury Triage — Board-Certified Specialist in Under 10 Minutes
The moment an injury happens, your employee opens the HealthcareLive app or calls the line and is connected to a board-certified specialist in under five minutes — in any of 300+ languages, 24 hours a day, 365 days a year. The specialist assesses severity, assigns one of 100 clinical care pathways, and initiates a return-to-work protocol. No ER trip. No 3-week wait. No claim filed. This is the core intervention that resolves 83.6% of injuries without ever entering the traditional care system.
<10 min
Average specialist response time — 24/7, every location
83.6%
Of injuries resolved without outside referral or claim
Safety Leaders · HR Directors · All employers, all locations, all shifts
- App or phone access — works on any device, no IT deployment required
- 300+ languages — every employee reaches a specialist in their own language
- First report of injury documentation generated at point of contact
- Clinical pathway assigned within minutes — RTW protocol starts at first call
- Instant coverage across every location from day one — no rollout delay for new sites
- On-site program activation available as a complementary layer for high-frequency facilities
Pillar 2 — Triage & Treat · Virtual MSK Specialty
Virtual Muscle & Joint Care — America's Largest Virtual MSK Clinic
Musculoskeletal disorders are the #1 cause of workers’ comp claims. HealthcareLive’s virtual MSK clinic connects injured employees to board-certified orthopedic specialists, virtual physical therapists, and surgical navigators through the same app they used for triage — with no wearables, no extra devices, and zero added friction. Powered by mymobility, with 100 clinically validated digital care pathways covering every major MSK condition.
-85%
MSK cost reduction vs. traditional care pathway
100
Digital care pathways — every MSK condition covered
CFOs · HR Directors · Safety Leaders — highest per-claim savings
- Board-certified orthopedic specialists available virtually, same day — not in 3 weeks
- Digital physical therapy via mymobility — no extra app, no wearable device required
- Imaging navigation: MRI/X-ray ordered, coordinated, and reviewed in-platform
- Surgical network access for cases that genuinely require it — value-based pricing
- Only 10% of HealthcareLive cases require outside care vs. 40% with competitor platforms
Pillar 2 — Triage & Treat · Virtual Urgent Care
Virtual Urgent Care 24/7 — See a Provider in Under 20 Minutes
Colds, infections, rashes, minor lacerations, and the hundreds of non-emergency conditions that cost $1,200–$1,500 per ER visit — resolved in under 20 minutes with a board-certified provider, prescriptions sent directly to pharmacy, and zero commute. Available 24/7, in 300+ languages, for every employee on your plan. Part of the HealthcareLive Benefits platform.
-95%
Cost vs. ER visit for the same non-emergency condition
>90%
Resolution rate — no ER referral needed
HR & Benefits Teams · Available as standalone or part of Benefits bundle
- Access to board certified MD’s, DOs, and NPs – not AI triage chatbots
- Prescriptions sent directly to the employee's nearest pharmacy
- Available by app or phone — no insurance card navigation required
- 300+ languages — no employee is left without accessible care
- Included in HealthcareLive Benefits bundle
Pillar 2 — Triage & Treat · Virtual Urgent Care
Virtual Urgent Care 24/7 — See a Provider in Under 20 Minutes
Colds, infections, rashes, minor lacerations, and the hundreds of non-emergency conditions that cost $1,200–$1,500 per ER visit — resolved in under 20 minutes with a board-certified provider, prescriptions sent directly to pharmacy, and zero commute. Available 24/7, in 300+ languages, for every employee on your plan. Part of the HealthcareLive Benefits platform launching April 1.
-95%
Cost vs. ER visit for the same non-emergency condition
>90%
Resolution rate — no ER referral needed
HR & Benefits Teams · Available as standalone or part of Benefits bundle
- Board-certified MDs, DOs, and NPs — not AI triage chatbots
- Prescriptions sent directly to the employee's nearest pharmacy
- Available by app or phone — no insurance card navigation required
- 300+ languages — no employee is left without accessible care
- Included in HealthcareLive Benefits bundle launching April 1, 2026
Compliance & Risk Management
Drug Screening & Compliance Programs — Integrated with Your Injury Response
SAMHSA-compliant drug screening administered through the same HealthcareLive network as your injury triage — closing the chain-of-custody gap that exists when injury response and post-accident testing run through separate vendors. Supports DOT compliance, integrates with your first-report-of-injury workflow, and eliminates one more vendor contract from your HR and safety team’s management overhead.
SAMHSA
Cost vs. ER visit for the same non-emergency condition
1 Vendor
Injury triage + drug screening in the same network, same workflow
Safety Directors · HR Teams · DOT-regulated employers
- SAMHSA-compliant collection and testing — meets all federal workplace standards
- Post-accident testing initiated through the same virtual injury triage workflow
- DOT-compliant protocols for regulated industries (trucking, maritime, energy)
- Chain-of-custody documentation integrated with first-report-of-injury record
- Eliminates coordination overhead between separate injury and compliance vendors
Implementation
From signed contract to employees
enrolled — in four steps. We do the
heavy lifting.
From signed contract to employees enrolled — in four steps. We do the heavy lifting.
HealthcareLive manages setup, communications, employee activation,
and outcomes reporting. Your team stays in control without carrying the
operational overhead of a new platform deployment.
and outcomes reporting. Your team stays in control without carrying the
operational overhead of a new platform deployment.
Leadership Kickoff & Comms
Co-branded email campaigns and executive alignment sessions. All materials written and designed by HealthcareLive — ready to deploy from your team’s email.
PERSONALIZED RISK ASSEMENTS
Employee health risk survey via email and text — surfaces high-risk individuals first so care engagement starts where the need is greatest.
Day-One Live Access
All enrolled employees get immediate 24/7 access to Virtual Urgent Care, injury triage, and MSK care from the moment the program launches. No training sessions. No IT deployment.
On-Site Enrollment & Ongoing Reporting
In-person activation with welcome kits at each location. Quarterly outcomes data reported in a format ready for your safety review, HR team, and CFO. Apple Watch incentive at 6 months for Benefits enrollees.
Documented Outcomes
The numbers your HR team, CFO, and
safety director all need to see.
The numbers your HR team, CFO, and safety director all need to see.
Every stat below is sourced from aggregate outcomes data across HealthcareLive
employer clients. Methodology is available on request — structured for finance-team review.
employer clients. Methodology is available on request — structured for finance-team review.
–90%
Direct medical spend reduction
Versus traditional urgent care pathway for the same case mix
86.3%
Injuries resolved without outside care
No ER visit, no specialist referral, no claim filed
96%
Employee recommendation rate
Users who would recommend HealthcareLive to a colleague
96%
NPS score out of 100
Industry benchmark for outstanding: 70. HealthcareLive: 86.6.
$502
Average cost per injury
vs. $6,000–$11,400 industry baseline depending on sector
40%
Faster return-to-work
vs. traditional pathway — direct reduction in DART days and indemnity
300+
Languages supported
Every employee has equal access — no matter their background
4.5M+
NPS score out of 100
Across 7,000+ employer locations nationwide
Based on aggregate outcomes data across HealthcareLive employer clients, 2023–2025. Methodology available upon request. Per-employee cost figures reflect direct medical spend reduction. ROI figures vary by employer size, industry, and case mix. Custom analysis available.
“The most important priority for my organization is to have employees seen and diagnosed quickly. OrthoLive delivers.”
Alex R.
Safety Coordinator,
White Castle Roofing
“Ortholive has been instrumental in providing us with expedited care for orthopedic needs for our crew members. The team of professionals at Healthcarelive are reliable and efficient to help us achieve our expectations.”
Mike B.
Director of Medical Networks,
Royal Caribbean Group
“I trust OrthoLive to keep my workers out of urgent care centers, keeping them at work and receiving meaningful care promptly.”
Troy N.
Safety Director,
Gerelco
Industries Served
Built for the industries where injuries
happen most.
HealthcareLive’s protocols are calibrated to the injury patterns, regulatory requirements,
and workforce dynamics of each industry — not adapted from a general healthcare
platform.
and workforce dynamics of each industry — not adapted from a general healthcare
platform.
Manufacturing
5.8 recordables / 100 workers → $502 avg. with HCL
Logistics & Trucking
5.1 recordables / 100 workers → DOT-compliant drug screens
Maritime & Offshore
7.2 recordables / 100 · 300+ languages · 24/7 remote triage
Construction
6.4 recordables / 100 · Highest-severity case mix
Food Production
4.9 recordables / 100 · High repetitive motion exposure
Retail
3.2 recordables / 100 · High-volume, multi-location coverage
Healthcare
4.1 recordables / 100 · MSK-heavy workforce profile
Energy & Utilities
6.1 recordables / 100 · High-severity, remote workforces
How We Compare
HealthcareLive is the only platform that covers
the full injury arc.
HealthcareLive is the only platform that covers the full injury arc.
Digital-only MSK platforms address one part of the problem. HealthcareLive covers every
intervention point — from prevention through surgical navigation — in a
single coordinated platform.
intervention point — from prevention through surgical navigation — in a
single coordinated platform.
Introducing HealthcareLive Benefits — Your Complete Employee Benefits Solution.
Health, dental, vision, supplemental coverage, wellness coaching, and Virtual Urgent Care — all bundled into one platform, administered alongside the specialty care network your workforce already uses. One vendor. One renewal. One story your employees will actually talk about at open enrollment.
MSK / Muscle & Joint Care
100 care pathways, digital PT, specialist access
Personal Wellness Coach
Fitness, nutrition, mental health — dedicated
Virtual Urgent Care 24/7
Board-certified providers, prescriptions included
Dental, Vision & Supplemental
All coverage tiers on one platform
Book a Demo
See HealthcareLive in action — built around your workforce, your industry, and your safety KPIs.
In a 30-minute demo, we’ll walk through how HealthcareLive works for your specific industry and workforce size — including a live triage walkthrough, your custom ROI estimate, and a recommended program configuration. No sales script. Just the platform, the data, and your questions answered.
Live triage walkthrough (your industry)
We demo the exact pathway an employee in your industry would experience — from injury to specialist to return-to-work.
Custom ROI estimate — built before the call
We’ll have a preliminary ROI model based on your headcount and industry ready for the demo — so the conversation starts at the numbers, not before them.
Recommended program configuration
Based on your industry’s injury profile, we’ll recommend the HealthcareLive programs with the highest expected impact for your specific workforce.
2026 Employer Injury Cost Benchmark Report
Average injury costs by industry, claims frequency data, and how companies like yours are reducing spend — sent after the demo for your internal stakeholder conversations.
Book a Demo
For HR directors, Safety leaders, and Finance teams. We respond within one business day to confirm and send your preliminary ROI estimate ahead of the call.
No spam. HIPAA & SOC2 compliant. We’ll send your preliminary ROI estimate before the call so the first conversation is productive — not introductory.
Immediate access to specialty care
Fewer Claims. Lower Costs. Your Workforce Back to Work Faster.
From the moment of injury to full recovery — HealthcareLive is the only platform that coordinates every intervention point, every specialist, and every data point into a single system built for employers. The demo is 30 minutes. The ROI is documented.
Trusted by Volvo · Coca-Cola · Chewy · Royal Caribbean · Berkshire Hathaway · Caterpillar · Bobcat · Energizer
