The Employer Specialty Care Platform
Immediate Integrated Access to Specialty Care. For Every Employer, Every Workforce, Every Injury.
HealthcareLive replaces slow, fragmented urgent care with a virtual-first system of 24/7 specialist access, digital care pathways, and on-site programs, so injuries are resolved in minutes, not weeks, claims are fewer, and your workforce is back to work sooner.
-90%
Direct medical spend
83.6%
Injuries resolved without outside care
96%
86.6
Trusted by employers across America's most demanding industries
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Reduce healthcare spend without cutting benefits. Win at open enrollment.
Lower per-employee spend, higher utilization, and a benefits story employees actually notice.
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Stop $50K claims before they escalate. See the actuarial math.
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Reduce OSHA recordables. Get injured employees back to work faster.
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The Problem We Solve
When an employee gets hurt, most companies send them to urgent care. That's where the real cost starts.
The ER and urgent care walk-in are not designed for workplace injuries. They’re designed for general acute care, and the result is slow triage, no injury-specific pathway, delayed specialist access, and a workers’ comp claim that follows your company for the next three years.
ER or urgent care: no specialist, no pathway
3-week wait for a specialist: condition worsens
Every day without specialist care is a day an injury can progress. A resolvable soft-tissue strain becomes a surgery candidate. A <$1000 case becomes a $50,000 claim.
Workers' comp claim filed: mod rate opens
HealthcareLive intercepts at the moment of injury
Board-certified specialist in under 10 minutes. Clinical pathway assigned immediately. 83.6% of cases resolved without outside care, without a claim, without any OSHA entry.
How We Work
Three pillars. Every intervention
point from prevention through full recovery.
HealthcareLive is not a single product, it’s a coordinated care system
covering the full injury arc, with every component purpose-built for
employer workforces.
Virtual risk programs and on-site clinical advisors who know your facility, your workforce, and your injury patterns, catching risk factors before they produce recordables.
- Virtual Risk Assessment
- Stretch & Flex Programs
- On-Site Prevention Programs
- Ergonomic Guidance
Triage & Treat
Right care at the moment of injury.
24/7 virtual access to board-certified specialists in under 10 minutes, in 300+ languages. The intervention that keeps 83.6% of cases off your OSHA 300 log and out of your claims system.
- 24/7 Remote Injury Triage
- Virtual Urgent Care
- MSK / Muscle & Joint Clinic
- Drug Screening & Compliance
Digital care pathways, remote monitoring, and structured recovery programs that compress recovery timelines, plus quarterly outcomes reporting your CFO can act on.
- Digital Exercise Programs (mymobility)
- Surgical Navigation & Follow-Up
- Wellness Coaching (Benefits)
- Quarterly Outcomes Reporting
Every Solution, Explained
Six programs. Every intervention
point. One coordinated platform.
HealthcareLive covers the complete injury arc, from preventing
incidents before they happen to navigating complex surgical cases. Each
program is available independently or as part of the fully integrated platform.
Pillar 1 · Prevent · Complementary On-Site Layer
On-Site Programs: The Human Layer on Top of Virtual-First Care
HealthcareLive is built virtual-first, but for high-frequency facilities, our on-site clinical advisors provide an embedded prevention layer that keeps risk from reaching the point of injury in the first place. On-site programs are deployed at your highest-frequency locations and work in seamless continuity with the virtual triage and care pathways your entire workforce already has access to.
-40%
<$1000
Average cost per injury, same across virtual and on-site pathways
- On-site clinical advisors embedded at your highest-risk facilities and deployed on your schedule
- Daily risk assessments identify cumulative trauma before it becomes acute
- On-the-spot response keeps incidents at first-aid level, not recordable
- Seamless handoff to HealthcareLive virtual specialist for clinical pathway assignment
- Virtual coverage extends instantly to every other location, no gap in any site
Pillar 1 · Prevent · Injury Prevention
Stretch & Flex: Structured Pre-Shift Injury Prevention
Supervised pre-shift warm-up and flexibility programs targeting the muscle groups most associated with your specific job tasks and injury history. Overexertion and repetitive motion account for over 50% of all recordable injuries across manufacturing, logistics, and food production, and both are directly addressable before the shift begins. HealthcareLive’s Stretch & Flex programs are tailored to your facility’s injury pattern, not generic classroom exercises.
50%
Of recordables are overexertion or repetitive motion, both preventable
Direct
- Tailored to your specific job functions, injury history, and facility layout
- Supervised by on-site clinical advisors, not generic instructional videos
- Targets overexertion, repetitive motion, and slip/trip/fall risk reduction
- Integrates with on-site programs and virtual triage for seamless prevention-to-care continuity
- Deployable at a single facility or across your full multi-location network
Pillar 2 · Triage & Treat · Core Product
24/7 Virtual Injury Triage: Board-Certified Specialist in Under 10 Minutes
The moment an injury happens, your employee opens the HealthcareLive app or calls the line and is connected to a board-certified specialist in under ten minutes, in any of 300+ languages, 24 hours a day, 365 days a year. The specialist assesses severity, assigns one of 100 clinical care pathways, and initiates a return-to-work protocol. No ER trip. No 3-week wait. No claim filed. This is the core intervention that resolves 83.6% of injuries without ever entering the traditional care system.
<10 min
Average specialist response time, 24/7, every location
83.6%
- App or phone access: works on any device, no IT deployment required
- 300+ languages: every employee reaches a specialist in their own language
- First report of injury documentation generated at point of contact
- Clinical pathway assigned within minutes: RTW protocol starts at first call
- Instant coverage across every location from day one: no rollout delay for new sites
- On-site program activation available as a complementary layer for high-frequency facilities
Pillar 2 · Triage & Treat · Virtual MSK Specialty
Virtual Muscle & Joint Care: America's Largest Virtual MSK Clinic
Musculoskeletal disorders are the #1 cause of workers’ comp claims. HealthcareLive’s virtual MSK clinic connects injured employees to board-certified orthopedic specialists, virtual physical therapists, and surgical navigators through the same app they used for triage, with no wearables, no extra devices, and zero added friction. Powered by mymobility, with 100 clinically validated digital care pathways covering every major MSK condition.
-85%
100
Digital care pathways, with every MSK condition covered
CFOs · HR Directors · Safety Leaders: highest per-claim savings
- Board-certified orthopedic specialists available virtually, same day, not in 3 weeks
- Digital physical therapy via mymobility: no extra app, no wearable device required
- Imaging navigation: MRI/X-ray ordered, coordinated, and reviewed in-platform
- Surgical network access for cases that genuinely require it: value-based pricing
- Only 10% of HealthcareLive cases require outside care vs. 40% with competitor platforms
Pillar 2 · Triage & Treat · Virtual Urgent Care
Virtual Urgent Care 24/7: See a Provider in Under 20 Minutes
Colds, infections, rashes, minor lacerations, and the hundreds of non-emergency conditions that cost $1,200–$1,500 per ER visit, resolved in under 20 minutes with a board-certified provider, prescriptions sent directly to pharmacy, and zero commute. Available 24/7, in 300+ languages, for every employee on your plan. Part of the HealthcareLive Benefits platform.
-95%
>90%
Resolution rate, no ER referral needed
- Access to board-certified MDs, DOs, and NPs – not AI triage chatbots
- Prescriptions sent directly to the employee's nearest pharmacy
- Available by app or phone, no insurance card navigation required
- 300+ languages: no employee is left without accessible care
- Included in HealthcareLive Benefits bundle
Pillar 2 — Triage & Treat · Virtual Urgent Care
Virtual Urgent Care 24/7 — See a Provider in Under 20 Minutes
-95%
>90%
- Board-certified MDs, DOs, and NPs — not AI triage chatbots
- Prescriptions sent directly to the employee's nearest pharmacy
- Available by app or phone — no insurance card navigation required
- 300+ languages — no employee is left without accessible care
- Included in HealthcareLive Benefits bundle launching April 1, 2026
Compliance & Risk Management
Drug Screening & Compliance Programs: Integrated with Your Injury Response
SAMHSA-compliant drug screening administered through the same HealthcareLive network as your injury triage, closing the chain-of-custody gap that exists when injury response and post-accident testing run through separate vendors. Supports DOT compliance, integrates with your first-report-of-injury workflow, and eliminates one more vendor contract from your HR and safety team’s management overhead.
SAMHSA
compliant collection and testing – meets all federal workplace standards
1 Vendor
- SAMHSA-compliant collection and testing: meets all federal workplace standards
- Post-accident testing initiated through the same virtual injury triage workflow
- DOT-compliant protocols for regulated industries (trucking, maritime, energy)
- Chain-of-custody documentation integrated with first-report-of-injury record
- Eliminates coordination overhead between separate injury and compliance vendors
Implementation
From signed contract to employees
enrolled, in four steps. We do the
heavy lifting.
From signed contract to employees enrolled, in four steps. We do the heavy lifting.
and outcomes reporting. Your team stays in control without carrying the
operational overhead of a new platform deployment.
Leadership kickoff & comms
Co-branded email campaigns and executive alignment sessions. All materials written and designed by HealthcareLive, ready to deploy from your team's email.
Personalized risk assessments
Employee health risk survey via email and text. Surfaces high-risk individuals first so care engagement starts where the need is greatest.
Day-one live access
All enrolled employees get immediate 24/7 access to Virtual Urgent Care, injury triage, and MSK care from the moment the program launches. No training sessions. No IT deployment.
On-site enrollment & ongoing reporting
In-person activation with welcome kits at each location. Quarterly outcomes data reported in a format ready for your safety review, HR team, and CFO. Apple Watch incentive at 6 months for Benefits enrollees.
Leadership Kickoff & Comms
PERSONALIZED RISK ASSEMENTS
Day-One Live Access
On-Site Enrollment & Ongoing Reporting
Documented Outcomes
The numbers your HR team, CFO, and
safety director all need to see.
The numbers your HR team, CFO, and safety director all need to see.
Every stat below is sourced from aggregate outcomes data across HealthcareLive
employer clients. Methodology is available on request, structured for finance-team review.
83.6%
86.6
<$1000
vs. traditional pathway. Direct reduction in DART days and indemnity
Every employee has equal access, no matter their background
4M+
Lives covered
Alex R.
Mike B.
Troy N.
Industries Served
Built for the industries where injuries
happen most.
HealthcareLive’s protocols are calibrated to the injury patterns, regulatory requirements,
and workforce dynamics of each industry, not adapted from a general healthcare
platform.
Manufacturing
5.8 recordables / 100 workers → <$1000 avg. with HCL
Logistics & Trucking
Maritime & Offshore
Construction
Food Production
Retail
Healthcare
Energy & Utilities
How We Compare
HealthcareLive is the only platform that covers
the full injury arc.
HealthcareLive is the only platform that covers the full injury arc.
Digital-only MSK platforms address one part of the problem. HealthcareLive covers every
intervention point, from prevention through surgical navigation, in a
single coordinated platform.
| Capability | Hinge Health | Sword Health | healthcarelive |
|---|---|---|---|
| 24/7 Virtual Injury Triage (<10 min) | ✗ | ✗ | ✓ |
| Board-Certified Orthopedic Specialists | ✗ | ✗ | ✓ |
| On-Site Prevention Programs | ✗ | ✗ | ✓ |
| Stretch & Flex / Pre-Shift Prevention | ✗ | ✗ | ✓ |
| Digital MSK / PT Program | ✓ | ✓ | ✓ |
| X-Ray / MRI Navigation | ✗ | ✗ | ✓ |
| Surgical Network (Value-Based) | ✗ | ✗ | ✓ |
| Virtual Urgent Care 24/7 | ✗ | ✗ | ✓ |
| Wellness Coaching (Mental Health / Nutrition) | ✗ | ✗ | ✓ |
| Drug Screening & Compliance | ✗ | ✗ | ✓ |
| 300+ Languages Supported | ✗ | ✗ | ✓ |
| Psychologist / Psychiatrist Access | ✗ | ✗ | ✓ |
HealthcareLive clients see only 10% of cases require outside care, vs. 40%+ with competitor platforms. That difference is the cost savings your CFO needs to see.
Book a Demo →Introducing HealthcareLive Benefits, Your Complete Employee Benefits Solution.
Health, dental, vision, supplemental coverage, wellness coaching, and Virtual Urgent Care: all bundled into one platform, administered alongside the specialty care network your workforce already uses. One vendor. One renewal. One story your employees will actually talk about at open enrollment.
Fitness, nutrition, mental health, dedicated
Book a Demo
See HealthcareLive in action. built around your workforce, your industry, and your safety KPIs.
In a 30-minute demo, we’ll walk through how HealthcareLive works for your specific industry and workforce size, including a live triage walkthrough, your custom ROI estimate, and a recommended program configuration. No sales script. Just the platform, the data, and your questions answered.
Live triage walkthrough (your industry)
We demo the exact pathway an employee in your industry would experience, from injury to specialist to return-to-work.
Custom ROI estimate, built before the call
We’ll have a preliminary ROI model based on your headcount and industry ready for the demo, so the conversation starts at the numbers, not before them.
Recommended program configuration
2026 Employer Injury Cost Benchmark Report
Average injury costs by industry, claims frequency data, and how companies like yours are reducing spend, sent after the demo for your internal stakeholder conversations.
Book a Demo
No spam. HIPAA & SOC2 compliant. We’ll send your preliminary ROI estimate before the call so the first conversation is productive, not introductory.
Immediate access to specialty care
Fewer Claims. Lower Costs. Your Workforce Back to Work Faster.
From the moment of injury to full recovery. HealthcareLive is the only platform that coordinates every intervention point, every specialist, and every data point into a single system built for employers. The demo is 30 minutes. The ROI is documented.
