Complete Employee Benefits. Built Around the Care Your Workforce Already Trusts.

HealthcareLive Benefits bundles Muscle & Joint Care, Personal Wellness Coaching, and 24/7 Virtual Urgent Care into one platform — administered alongside the specialty care network your employees already rely on. One vendor. One renewal conversation. Real savings.

88%

of workers report MSK pain in the last 3 months
Frye, 2026

$61.9B

annual U.S. cost of workplace injuries, largely MSK
National Safety Council

9.6%

projected rise in U.S. healthcare costs in 2026
Mercer Health Trends

52%

of U.S. adults delayed or skipped care in the past 12 months
KFF Health Tracking Poll

Common Questions — Answered

Before you ask — here's what every
benefits leader wants to know.

We designed this page so your CFO, your legal team, and your broker can all get the
answers they need before your first conversation with us.

Objection 01

"Is this just another telehealth app?"

No. HealthcareLive is a fully integrated specialty care platform — combining on-site athletic trainers, board-certified virtual specialists, a curated in-person surgical network, and digital care pathways. Telehealth is one component of a coordinated system, not the whole product.

100 digital care pathways · Athletic trainers · Orthopedic surgeons · Behavioral health

Objection 02

"Will employees actually use it?"

Our NPS is 85.5 out of 100 — a score that dwarfs most healthcare platforms and rivals best-in-class consumer apps. The platform is available by phone, or on-site trainer, in 300+ languages. 96% of users recommend it to a colleague.

85.5 NPS · 96% recommend · 300+ languages · App + on-site access

Objection 03

"Will this disrupt our current plan?"

HealthcareLive Benefits works alongside or replaces existing coverage depending on your employer setup. Our team manages setup, turnkey marketing resources, and a dedicated onboarding program — including on-site enrollment days with employee welcome kits.

Turnkey onboarding · Co-branded enrollment materials · Dedicated launch support

Three Programs. One Platform.

Every benefit your workforce needs — fully
coordinated and built to reduce spend.

Each program is available day one, integrated with the others, and delivered
through a single platform your HR team manages — not three separate vendors.

Muscle & Joint Care — The Digital MSK Clinic

Free MSK wellness app (mymobility partnership)

Free welcome & wellness kit

Remote therapeutic monitoring

Daily exercise videos & 100 care pathways

Surgery & imaging navigation if needed

–85%

avg. cost reduction per injury

Muscle & Joint Care

Instant specialist access for every sore
joint, muscle, and injury — no ER required.

Musculoskeletal disorders are the leading cause of workplace injuries — and the #1 driver of unnecessary specialist referrals, ER visits, and workers’ comp spend. HealthcareLive replaces fragmented urgent care with a coordinated digital MSK clinic that gets employees the right care in minutes, not weeks.

Coordinated care team — Athletic trainers, physical therapists, PAs, orthopedic surgeons, and health coaches working together on one platform.

my mobility app integration — No wearables, no sensors, no extra devices. Just a smartphone. Tracks pain, steps, speed, and flags when to check in.

Surgery navigation when needed — Access to a curated high-value network of non-operative and operative specialists for complex cases. Value-based pricing included.

Real-time outcomes data — Finance-ready reporting on claim reduction, return-to-work velocity, and cost savings by quarter.

Powered by mymobility — the #1 connected care platform for MSK recovery, integrated natively into HealthcareLive.

Personal Wellness Coaching

A personal health coach for every employee — not just the ones who ask for help.

Most wellness programs sit unused because they’re generic and hard to access. HealthcareLive gives every employee a real, dedicated health coach who builds a personalized plan around their goals — fitness, nutrition, and mental wellbeing — through the same app they already use for MSK care.

Holistic health approach — Fitness, nutrition, and mental health support integrated into one platform, not siloed across three vendors.

Personalized to each employee — Not a generic wellness portal. A real coach, real check-ins, and real accountability.

Engagement built in — Milestone tracking, Apple Watch incentives after 6 months of engagement, and auto-scheduled risk assessments to keep participation high.

Mental health & EAP access — Psychologist and psychiatrist services available within the same care network.

88%

recommend the platform

300+

languages supported

85.5

NPS score

Virtual Urgent Care — See a Provider in Minutes

Colds, flu, sinus infections, UTIs

Rashes, skin conditions

Minor injuries & sprains

Prescriptions sent to pharmacy

Lab orders when needed

24/7/365 — no appointment required

<10min

to see a specialist

Virtual Urgent Care

A board-certified provider on demand — for anything that can't wait until Monday.

52% of U.S. adults delayed care last year because of cost, wait times, or inconvenience. Delayed care becomes expensive care. HealthcareLive’s Virtual Urgent Care gives every employee immediate access to a licensed provider — 24/7, 365 days a year — for the conditions that send most people to an ER or urgent care walk-in.

Board-certified providers — Not a chatbot or a nurse hotline. Real licensed physicians who can diagnose, treat, and prescribe.

Prescriptions sent instantly — Providers can send prescriptions to any pharmacy during the visit. No follow-up, no separate appointment.

Replaces expensive ER visits — The average ER visit for a non-emergency condition costs $1,300+. Virtual Urgent Care resolves most of those cases in under 20 minutes.

300+ languages — Available in the language your employees actually speak, with no interpreter required.

The Financial Case

Your CFO will want to see this before
they approve anything else.

HealthcareLive Benefits doesn’t just reduce claims — it delivers a measurable,
documented return that your finance team can build into Q3 and Q4 projections.

Hinge Health / Sword Health

3x

57% avg. savings
Digital-only MSK programs miss 50% of employees with problems or worsen conditions through generic PT. 40% of patients still require outside care at $6K+ per case.
Source: Internal HealthcareLive analysis vs. published competitor outcomes

HealthcareLive Benefits

7x

86% avg. savings
Personalized care with early specialist intervention. Only 10% of cases require outside care. Coordinated across prevention, triage, and recovery.
12x ROI when workers’ comp productivity & indemnity included

HealthcareLive + Workers' Comp

12x

Full stack ROI
When Benefits and Workers’ Comp are combined, including productivity loss and indemnity savings, HealthcareLive delivers industry-leading 12x ROI for qualifying employers.
Guaranteed savings model available for qualified employers
A 1,000-person manufacturing employer averaging 80 injury claims per year can expect to reduce per-claim cost from ~$6,000 to under $600 — a potential annual saving of $432,000+ before accounting for workers’ comp indemnity and productivity recovery. Request a custom ROI estimate
Based on aggregate outcomes data across HealthcareLive employer clients, 2023–2025. ROI figures include direct medical spend reduction. Full methodology and actuarial detail available upon request. Guaranteed savings model available for qualified employers upon evaluation.

Full Coverage Comparison

Not all MSK & benefits platforms are built the same.

HealthcareLive is the only platform that covers the complete care continuum —
from prevention and triage through surgery navigation and behavioral health —
all in one integrated system.
Feature healthcarelive Hinge Health Sword Health
Health Coach / Triage Specialist
Psychologist / Psychiatrist Access
Physical Therapist Care Plan
Digital PT (App-based, no devices)
Pelvic Health Module
Orthopedic Surgeon Access
X-Ray & MRI Navigation
Care Coordination & Surgical Network
24/7 Virtual Urgent Care (non-MSK)
Personal Wellness & Fitness Coaching
On-Site Athletic Trainer Network
300+ Language Support

E-Commerce Company

E-commerce & fulfillment · 20,000+ employees · Multi-location operations

85%

Reduction in injury-related medical spend

96%

Employee recommendation rate

$6,000

Avg cost per injury (before)

$303

Avg cost per injury (after)

Full Coverage Comparison

reduced per-injury cost by 95% — without cutting benefits.

“The results were impossible to argue with. We went from a $6,000 average cost per injury to $303. Our HR team had the data they needed to make the case at board level — and employees loved the program.”

Immediate triage, no ER wait

Injured employees reached a board-certified specialist within minutes — not days — stopping low-severity injuries from escalating into workers' comp claims.

Finance-ready outcomes reporting

Quarterly cost summaries gave the CFO data comparable to actuarial reports — making budget justification straightforward at renewal time.

High utilization from day one

With 96% employee recommendation rates and on-site enrollment support, an E-Commerce Fulfillment Company achieved above-benchmark utilization across their warehouse locations.

Implementation

From contract to employee enrollment in
four steps — we handle the heavy lifting.

From contract to employee enrollment in four steps — we handle the heavy lifting.

Our onboarding team manages rollout, communications, and employee
activation. Your HR team stays in control without carrying the operational burden.

For Benefits Brokers

The HealthcareLive Benefits
Broker Program.

If you’re a benefits broker or consultant, HealthcareLive offers a co-sell program designed to differentiate your book of business at renewal — and give your clients a platform that delivers outcomes they can actually measure.

Competitive referral and commission structure aligned to your book size

Co-branded benchmark reports with exclusive industry cost data your competitors can't offer

Dedicated broker support team and co-branded employer materials ready for client presentations

Early access to Benefits product data for client

Priority access to case study data by industry to

Turn HealthcareLive Benefits into your most differentiated client offering.

Exclusive benchmark data

Co-branded industry cost reports your clients can't get elsewhere

Referral & commission structure

Competitive compensation tied to activation, not just referral

Dedicated support team

A named HealthcareLive contact for your book — not a call queue

Early access & co-sell materials

Get ahead of renewal season with data and materials your clients expect

SOC2 Type II

HIPAA Compliant

OSHA 300 / 300A

SAMHSA-Certified Labs

300+ Languages

86.6 NPS Score

Virtual-First · Any Shift

Get Started

Ready to win at open enrollment with real savings?

Talk to a Benefits Advisor and get a custom proposal for your workforce — including an ROI estimate, industry benchmark data, and a recommended launch.

Custom ROI Estimate

We'll build a savings projection based on your employee count, industry, and current claim rate — ready for your CFO.

Industry Benchmark Report

Average injury costs by sector and how employers like yours are reducing workers' comp spend heading into 2026.

Launch Planning

We'll walk through a recommended implementation ti

Talk to a Benefits Advisor

Schedule a call or send us your details — we’ll follow up within one business day with a custom proposal.

No spam. Your information is protected under HIPAA & SOC2 standards. We’ll respond within one business day.

One platform. Real savings.

The benefits your employees deserve. The
ROI your CFO will approve.

Secure your advisor conversation now and we’ll have a proposal ready
in 48 hours.

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